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    <loc>https://www.salesandpresence.com/insights</loc>
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    <lastmod>2026-05-07</lastmod>
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    <loc>https://www.salesandpresence.com/insights/hearing-half-the-conversation-in-sales</loc>
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    <priority>0.5</priority>
    <lastmod>2026-05-07</lastmod>
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      <image:title>Insights - YOU’RE ONLY HEARING HALF THE CONVERSATION - Skill to Practice This Week: Ask One More Question</image:title>
      <image:caption>When you feel the urge to respond, explain, or move the conversation forward… ask one more question instead. Not a big, complex question. Just one layer deeper than where you are. “What’s making you hesitate on that?” “What would need to feel different?” “What are you comparing this to?”</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/eb224274-3d50-491f-9eb7-13c15b9964e1/LH+Agenda.jpg</image:loc>
      <image:title>Insights - YOU’RE ONLY HEARING HALF THE CONVERSATION - What We’re Using: LH Agenda</image:title>
      <image:caption>We like this for one simple reason; it creates a natural pause after conversations. Not to capture everything that was said, but to jot down what actually happened. Where did the energy shift? What felt off? What didn’t quite land? Because getting better at reading the second conversation isn’t about adding more techniques. It’s about noticing more of what’s already there.Most people move on too quickly. This helps slow that down just enough to see it.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/e9c629bf-2738-48da-91b4-7f9c45a34606/Connect+to+Close+on+Amazon.png</image:loc>
      <image:title>Insights - YOU’RE ONLY HEARING HALF THE CONVERSATION - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/20fa059c-ecf4-4657-8974-a48c2b382d25/unnamed+%283%29.jpg</image:loc>
      <image:title>Insights - YOU’RE ONLY HEARING HALF THE CONVERSATION - WHERE TO FIND US</image:title>
      <image:caption>May 6/7 | In Person Training in Dallas May 12/13 | Certified S&amp;P Coaches Training, sessions to train our future sales coaches! May 14 | Virtual Client Training Jun 1/2 | In Person Training in Los Angeles Jun 4 | WISE Virtual Training 1:1s all month long!</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/f408f3bc-90ff-4369-8ca3-de52abff5973/coffee+illustration+notepad+checklist+sales+and+presence.png</image:loc>
      <image:title>Insights - YOU’RE ONLY HEARING HALF THE CONVERSATION - WE WANT YOUR FEEDBACK</image:title>
      <image:caption>The goal isn’t more content; it’s better conversations. So before we keep creating, we want to hear from you. What would make this newsletter more valuable in your day-to-day? Your feedback helps us focus on what actually moves relationships and decisions forward; not just what sounds good on paper.</image:caption>
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  </url>
  <url>
    <loc>https://www.salesandpresence.com/insights/the-power-of-micro-moments</loc>
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    <priority>0.5</priority>
    <lastmod>2026-05-07</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/042dd03d-b873-400e-a7fe-965bc3ccd590/The+moments+that+drive+decisions.png</image:loc>
      <image:title>Insights - THE POWER OF MICRO-MOMENTS - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/a31f3816-ecb8-4d71-8249-e307f033ffdd/unnamed+%281%29.png</image:loc>
      <image:title>Insights - THE POWER OF MICRO-MOMENTS</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/cc6dde4c-a46a-42db-bd84-3409c594d465/connect+to+close+amazon.png</image:loc>
      <image:title>Insights - THE POWER OF MICRO-MOMENTS - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/f408f3bc-90ff-4369-8ca3-de52abff5973/coffee+illustration+notepad+checklist+sales+and+presence.png</image:loc>
      <image:title>Insights - THE POWER OF MICRO-MOMENTS - WE WANT YOUR FEEDBACK</image:title>
      <image:caption>The goal isn’t more content; it’s better conversations. So before we keep creating, we want to hear from you. What would make this newsletter more valuable in your day-to-day? Your feedback helps us focus on what actually moves relationships and decisions forward; not just what sounds good on paper.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/09862aa7-97af-41c0-b4c7-145002b9f3d0/Chris+Voss+Masterclass.png</image:loc>
      <image:title>Insights - THE POWER OF MICRO-MOMENTS - TV: MasterClass – Chris Voss (Negotiation)</image:title>
      <image:caption>If you want to understand influence in real conversations, this is it. Chris Voss breaks down: Tactical empathy Labeling emotions Calibrated questions What stands out most is how much of it comes down to tone, pacing, and listening; the micro-moments again.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/e2edbaf4-43a2-49b3-b389-290b127f8023/the+armen+show.jpg</image:loc>
      <image:title>Insights - THE POWER OF MICRO-MOMENTS - What We’re Listening To Episode 330: Zoe Chance | Having Ethical Influence On Others</image:title>
      <image:caption>Zoe reframes influence in a way that feels grounded and real. It’s not about pushing an outcome; it’s about how you show up in each moment of the conversation. A few ideas that stuck: You don’t build influence at the end of the conversation; you build it along the way. People open up when they feel understood, not when they feel managed. The smallest responses often carry the most weight.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/b835c62f-c120-41c8-a424-f353948075e1/talking+over+drinks.png</image:loc>
      <image:title>Insights - THE POWER OF MICRO-MOMENTS - Something We’re Loving: Phone Down Conversations</image:title>
      <image:caption>No notes, no typing, no multitasking. Just being fully in the conversation. There’s something powerful about giving someone your full attention; it’s rare, and people feel it immediately. In a world full of distractions, presence stands out.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/20fa059c-ecf4-4657-8974-a48c2b382d25/unnamed+%283%29.jpg</image:loc>
      <image:title>Insights - THE POWER OF MICRO-MOMENTS - WHERE TO FIND US</image:title>
      <image:caption>APR 28/29 Client Consulting in Los Angeles APR 30 Interview Moderation for Bose Akadiri 1:1s all month long! May 6/7 In Person Training in Dallas May 12/13 Certified S&amp;P Coaches Training, sessions to train our future sales coaches! May 14 Virtual Client Training</image:caption>
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  <url>
    <loc>https://www.salesandpresence.com/insights/your-meeting-starts-before-you-walk-in-master-presence-with-amy-reczek</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-04-23</lastmod>
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  <url>
    <loc>https://www.salesandpresence.com/insights/mcsp70dqszabvkn0xbahnnq7vkuc91</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-04-14</lastmod>
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  <url>
    <loc>https://www.salesandpresence.com/insights/5yvz1mr61mlom9r26ke67bm95azd79</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-04-14</lastmod>
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  <url>
    <loc>https://www.salesandpresence.com/insights/mastering-the-micro-moments-how-the-brew-method-closes-high-ticket-deals</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-04-14</lastmod>
  </url>
  <url>
    <loc>https://www.salesandpresence.com/insights/the-green-room</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-25</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/5fd45bc3-e7a4-4244-a044-bfc326ae132a/unnamed+%284%29.jpg</image:loc>
      <image:title>Insights - THE GREEN ROOM - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/a31f3816-ecb8-4d71-8249-e307f033ffdd/unnamed+%281%29.png</image:loc>
      <image:title>Insights - THE GREEN ROOM</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/419b961a-ec63-4eda-a7b7-199cd6d11189/unnamed+%289%29.png</image:loc>
      <image:title>Insights - THE GREEN ROOM - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/5085e2b4-db64-45ac-a1c7-090baf0fcfb3/The+Power+of+Moments.jpg</image:loc>
      <image:title>Insights - THE GREEN ROOM</image:title>
      <image:caption>Book: The Power of Moments — Chip &amp; Dan Heath A great reminder that the moments people remember most are often the ones shaped by presence and intention.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/e4930969-2899-4166-a079-9ee433d8e5ce/unnamed+%2810%29.png</image:loc>
      <image:title>Insights - THE GREEN ROOM</image:title>
      <image:caption>Podcast: Think Fast, Talk Smart Short episodes packed with practical communication advice from Stanford’s Graduate School of Business.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/ff206af6-0d8c-4395-bb92-71db3a995b63/unnamed+%2811%29.png</image:loc>
      <image:title>Insights - THE GREEN ROOM</image:title>
      <image:caption>Something We’re Loving: Walking meetings Sometimes the best conversations happen when you step away from the desk or table and take a walk.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/20fa059c-ecf4-4657-8974-a48c2b382d25/unnamed+%283%29.jpg</image:loc>
      <image:title>Insights - THE GREEN ROOM - WHERE TO FIND US</image:title>
      <image:caption>MAR 26 Virtual Client Meetings / Trainings Amy is here there and everywhere for Connect To Close PR including 4 podcast interviews!</image:caption>
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  <url>
    <loc>https://www.salesandpresence.com/insights/clarity-creates-confidence</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-26</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/1774552852214-REGXGBCSS3CKYSMC76U1/clarity+creates+confidence.png</image:loc>
      <image:title>Insights - Clarity Creates Confidence - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/a31f3816-ecb8-4d71-8249-e307f033ffdd/unnamed+%281%29.png</image:loc>
      <image:title>Insights - Clarity Creates Confidence</image:title>
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  <url>
    <loc>https://www.salesandpresence.com/insights/Blog Post Title One-3zaa9-zlxng-67tfc-dzhnb</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/e3bb93d9-c2ec-4e3c-9420-a7da537c45f7/unnamed+%284%29.png</image:loc>
      <image:title>Insights - CLARITY CREATES CONFIDENCE - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/a31f3816-ecb8-4d71-8249-e307f033ffdd/unnamed+%281%29.png</image:loc>
      <image:title>Insights - CLARITY CREATES CONFIDENCE</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/b63e1643-f724-464a-a9bc-bf2c27d3dbd7/unnamed+%282%29.png</image:loc>
      <image:title>Insights - CLARITY CREATES CONFIDENCE - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/bed11391-a985-4324-b639-8fac63fab592/unnamed+%283%29.png</image:loc>
      <image:title>Insights - CLARITY CREATES CONFIDENCE - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/20fa059c-ecf4-4657-8974-a48c2b382d25/unnamed+%283%29.jpg</image:loc>
      <image:title>Insights - CLARITY CREATES CONFIDENCE - WHERE TO FIND US</image:title>
      <image:caption>FEB 23 New Virtual Client Kick Off Session FEB 24 Celebrating Connect to Close Book Launch! FEB 26-27 Client Office Visit and 1:1s MAR 4 New Client Kick Off Onsite in Dallas MAR 10 New Client Kick Off Onsite in Cincinnati</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.salesandpresence.com/insights/sales-amp-presence-wins-silver-stevienbspaward-in-2026-stevie-awards-for-sales-amp-customer-service</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-26</lastmod>
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      <image:title>Insights - SALES &amp;amp; PRESENCE WINS SILVER STEVIE®&amp;nbsp;AWARD - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  <url>
    <loc>https://www.salesandpresence.com/insights/blog-post-title-two-t5my5-k4xmd-67jzh-szfey</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-13</lastmod>
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      <image:title>Insights - New Year, New Book Launch - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/a31f3816-ecb8-4d71-8249-e307f033ffdd/unnamed+%281%29.png</image:loc>
      <image:title>Insights - New Year, New Book Launch</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/b63e1643-f724-464a-a9bc-bf2c27d3dbd7/unnamed+%282%29.png</image:loc>
      <image:title>Insights - New Year, New Book Launch - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/8fbca899-7944-45db-ad0c-2c6bc74da6c0/unnamed+%285%29.png</image:loc>
      <image:title>Insights - New Year, New Book Launch - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6984caaa0d8dc6583258e934/20fa059c-ecf4-4657-8974-a48c2b382d25/unnamed+%283%29.jpg</image:loc>
      <image:title>Insights - New Year, New Book Launch - WHERE TO FIND US</image:title>
      <image:caption>FEB 8-9 Client Sales Conference FEB 10-11 WSIA Collaborative Selling and Negotiations FEB 17 New Client Kick Off Session FEB 23 New Client Kick Off Session FEB 24 Celebrating Connect to Close Book Launch! FEB 26-27 Client Office Visit and 1:1s</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.salesandpresence.com/insights/blog-post-title-three-y3peb-4lwnz-5pkhf-jjaja</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-13</lastmod>
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    <loc>https://www.salesandpresence.com/insights/category/Insights</loc>
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    <loc>https://www.salesandpresence.com/insights/category/Podcast</loc>
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    <lastmod>2026-04-14</lastmod>
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